"Tara and I would like to thank you for making the recent purchase of our home in Fountain Hills an outstanding experience. The level of service received from both of you was exceptional.

Initially, we were reluctant to work extensively with a realtor in view of recent difficulty with a realtor in North Carolina. However, we stumbled upon Jeff and Shannon and we immediately felt a connection. Jeff and Shannon were incredibly accommodating and willing to work with us in a manner in which we felt comfortable. There was no pressure from them for us to work with them - they offered commentary on the market without any apparent expectation that we utilize their services.

From our first meeting through the closing on our new home, we knew we had made the right decision. Jeff and Shannon were available at every turn, whether explaining some aspect of the process to us, showing us a property, explaining the pros and cons to particular negotiations strategies, or writing offers or counter-offers quickly and efficiently. Jeff and Shannon have proven themselves to be competent, diligent, responsive, and pleasant when dealing with us and with listing agents. Their understanding and application of good customer services has been impeccable and should be a model for many of the other realtors we have encountered.

Our experience with Jeff and Shannon has truly made us realize and appreciate the value of good, competent realtors. We firmly believe that we made the best decision in utilizing Jeff and Shannon in connection with our recent home purchase. We strongly recommend them to anyone looking to purchase or sell a home in Montgomery County, Maryland!"
-Tobias J. Weyer & Tara M. Weyer

"Contacting Shannon and Jeff to help me sell my condo started me on the road to the most satisfying real estate transaction I've ever experienced. Not only were they patient and explained all the "ins and outs" of putting a home up for sale, they helped me personally with preparing my condo for the listing. They made sure that the property would be appealing to prospective buyers and my residence sold in 2 days leaving similar properties that had already been on the market still unsold.

My phone calls were always returned in a timely matter and my many questions were answered even when I needed clarification on previous inquiries. They are both warm and understanding individuals and that is such a advantage in the stressful period when one is selling a home.

Shannon and Jeff also helped me with the purchase of my new home in Baltimore county. They were there when I signed the contract and continue to be my supporter in my relationship with the builder.

I would recommend their services to anyone who is contemplating the sale of their home. Their service and especially their desire to make the selling experience effortless makes them the best choice for anyone's realty needs."
-Frani Wartow

"Our experience selling our Maryland townhouse and purchasing a single family home in Virginia went as smoothly and pleasantly as a real estate transaction possibly could thanks to the professionalism, dedication, and reliability of Jeff and Shannon. They far exceeded our expectations. Throughout our dealings, Shannon and Jeff were dependable, fair, and always personable. They offered advice (when requested) without pressure, kept on top of the details, and consistently followed up. We sold our home in a timely manner considering the rough market and the number of similar town homes for sale in the area. Shannon and Jeff monitored the interest in our home and offered advice on new approaches to help our house stand out from the number of other houses on the market without sacrificing unnecessarily on the asking price. Decisions were made based on their experience and expertise and guided by our input.

From our first meeting with Jeff and Shannon we felt more like we were working with trusted friends than real estate agents. Despite the number of homes we had to look at to find our dream home, we were always met with patience and treated as though we were their most important client. We would certainly use them again (but we're not moving anytime soon!) as well as recommend them to our friends and family."
-Adam & Erin Westervelt

"As first time buyers my husband and I were not sure where to start with the home buying process. We came across Shannon & Jeff's website and decided to give them a call. That was the best call we ever made! Working with Jeff was amazing. He walked us through the entire process right down to the very last details. He was very knowledgeable. We definitely plan on calling them in the future when it it is time to sell and buy our next place!"
-Lydia & Josh Blackwell

"Our interaction with Shannon has been nothing short of terrific. If I had to pick one thing we appreciated most about our home selling and buying experience with Shannon it was her amazing attention to detail. Whether it was agreement terms, home inspection minutiae, or the local regulation arcana, Shannon and Jeff knew all the little tricks that made the process much easier and low-stress for us. I know it is trite to say "I will be recommending them to my friends" but I can honestly say that we already have."
-Brandi Berry & Jason Cristofaro

"We have had a great experience working with Jeff in finding our new home here in Germantown. Being first time home buyers we were not even sure if we needed a realtor and looking back now, going with Jeff as our realtor was the best decision we made. We felt very comfortable working with him and relied on Jeff during every step. He answered all our questions patiently and explained everything very well and gave excellent tips on what to look for and what to avoid when purchasing a home. Our home buying experience was very positive and I believe it was mainly because of Jeff who made it absolutely stress free. Thanks for everything Jeff and we will be more than happy to recommend you to our friends."
-Hasige Sathish & Swetha Krishnamurthy

"After our experience with Shannon and Jeff, there's no other real estate team we'd work with. As a young couple purchasing our first home, we needed someone that was flexible, understanding and patient. With them, not only did we get that, we got a team with wonderful energy, personality, and professionalism. Jeff took care of all of the tiny details we would have forgotten about and then some. Thanks to them, we now have our first home. We are still in awe of just how smooth everything went, how fast we found our home, and how much fun we had with the entire process. They will be the only people we call for all of our real estate needs and questions from here on out!"
-Kristen Riley & Bill Gorman

"What a pleasure it has been to work with Shannon and Jeff. They guided us through the process of selling our house and gave us excellent references to painters, carpet cleaners, and electricians to get the house ready for the market. They created a compelling and attractive brochure and MLS listing. The house sold quickly and at the right price thanks to Shannon and Jeff's experience and marketing strategy. Once our house was sold, they helped us find the perfect home for us and once again gave us excellent references to mortgage brokers, settlement company, and home inspectors. Shannon and Jeff worked very close with the buyer and seller’s real estate agents to ensure our selling and buying experiences were successful, kept us well informed and gave us good and sound advice throughout the process. We definitely recommend Shannon and Jeff, having chosen their services was one of the best decisions we have made."
-Javier & Regina Ancalmo

"Thank you so very much for your help in the purchase of our new home. You have been just great! Anyone can show us a home, but you did all the little things that really made our experience working with you so pleasant. You helped guide us through negotiation, lending, inspection, and settlement. You were even so kind to follow-up with us after settlement.

It was wonderful working with you. You were so proactive as our realtor. Thank you for keeping us up-to-date on the process, and especially for thinking of things that we were clueless about. Most of all, thank you for representing us well. We felt that you were always on our side, and you always had our very best interest at heart. Heather and I felt that you genuinely cared for us. You showed great competence, with a knack for detail and you did this all with the highest level of integrity and character. You will be highly recommended to all our friends."
-James & Heather Byun

"Shannon and Jeff helped us sell our single-family house after the housing bubble bursted in the spring of 2006. They gently adjusted our expectations so that we knew not to demand the immediate turnaround and explosive pricing of 2005. They took the time up front to learn who we were as individuals so that we felt like it was a joint partnership in selling the house. Their friendly, caring, yet professional attitude was critical in calming our nerves, and anyone who went through that year’s dead housing market could empathize with our hypertensive reality check.

Whether it was to refill flyers that kept emptying weekly or calling us to give immediate feedback on open houses, Shannon and Jeff were always there for us. We wanted virtual tour feature on the internet, they made it happen. We wanted front page coverage in the local Gazette, Jeff used his connections and had our house highlighted after a month. They kept us updated on the local market, which they knew inside out. They gave us sound advice to stay competitive in the market. Their marketing techniques really worked because we kept receiving high traffic week after week.

Shannon and Jeff brought in a contract after three months. Although three months might sound slow, our neighborhood was averaging six months’ sales time during the spring-summer of that depressing year. One special point to note was that several houses in our neighborhood had to go off the market after a long period of no activity and switched realtors in the process, which indicated the owners’ dissatisfaction with their realtors. That was not our case.

From the initial point of interview through the final day of settlement, we were extremely happy with Shannon and Jeff. We knew we were getting the experience of two professionals for the price of one. We could never thank Shannon and Jeff enough for making the trial and ordeal of selling a house in the slum market as painless as possible. We recommend Shannon and Jeff to anyone who wants a successful real estate transaction that is accompanied by real human touch."
-TV and Keith Nong

"After interviewing a half dozen Realtors, we chose Shannon & Jeff. Not only did they come highly recommended from former neighbors, but they truly have the inside edge for understanding the area market and our neighborhood. Shannon made our house stand apart from the others in such a competitive market. Both made us feel at ease through the entire process with great communication and their professional approach to selling our home. Countless times they went the extra mile during the entire process from listing to settlement. Shannon and Jeff really do love what they do and take great care of their clients."
-Jeana & Tom Payne

"We chose Shannon and Jeff to sell our home because we were very impressed with their knowledge, professionalism, and their friendly, caring manner

They did not let us down. They sold our home in 3 days for the price we wanted and made us feel like we were their only clients.

They handled every issue that arose with competence and expediency and were there for us from beginning to end. Shannon and Jeff are truly the team to choose for your real estate needs. They really care!"
-Karen and Jim Walker

"I recently sold my home in Germantown, with Shannon and Jeff as my agents. Shannon and Jeff know this market very well, and were able to set a good price and advertise aggressively in print and on the web. They arranged for all the necessary repair and cleaning work, and had the place looking great in time for the open house, which they also handled expertly. Within a few days, we had an offer for the full asking price. Once the contract was signed, Shannon and Jeff continued to stay on the ball, dealing with some minor repair work from the inspection, and keeping me apprised of everything I needed to know right up through settlement. I was very impressed with their personable and professional style, and I wouldn't hesitate to recommend their services to any of my friends looking to buy or sell a house in this area."
-Simon Kaplan

"As a first time home buyer I had the natural trepidation that goes with a home purchase. Shannon and Jeff helped guide me thru the search and purchase of my home and made it an enjoyable experience. They where always available to answer a question or to help me thru the process. I would recommend them to anyone who needed an agent and if I decide to sell my home they will be the only agents I call."
-P Hebert

"As first-time sellers and second-time buyers in a difficult real-estate market, my husband and I wanted a knowledgeable, detail-oriented realtor who would actively market our existing home. For these reasons, we chose the team of Jeff Maurer and Shannon Flannery. From the time of our first meeting, Shannon and Jeff walked us through the entire home selling and buying process, while offering suggestions and advice every step of the way."
-Rachel and Steve Hunt

"Shannon and Jeff are a great team. With their advice and help, we were able to sell our house within two weeks in an very difficult market. They were very helpful and answered all our question no matter how crazy they might have been. They showed us a lot of homes and were very patient with our indecisiveness on a new home. We never felt pressured or that we had to make a decision right away. They kept us informed on everything and made sure that the entire process moved forward quickly so we didn't have to worry. We were pleased with all of the advice we received and their negotiation skills during the buying and selling process. It was a pleasure to have a friend in our corner for a change. Once we found our new home, we were able to settle on both new and old homes in the same day. If we ever decide to buy another house, we will definitely go through these guys."
-Elias and Nitsa Agritellis

"We're very glad we followed the advice of our neighbors to use your services. Jeff's extensive knowledge and guidance allowed us to make a solid and informed decision on our home purchase (even in Virginia!). Likewise, your professionalism, marketing and follow-up helped us sell our house within a relatively short time, given the very difficult market conditions we had to navigate. You guys make a great team and I would certainly recommend your services to anyone looking for a hard working realty team to drive a successful and pleasant home sale or purchase experience, even in the most challenging of markets. Thank you for your dedication and winning attitude."
-Alex and Lili Torres

"Most people work with realtors that have been referred to them by a friend. I, on the other hand, googled "best Gaithersburg realtor" and the first website listed belonged to Shannon and Jeff. I took a chance by calling Shannon, and meeting her at an open house to potentially be my agent.

As a first time homebuyer, I can confidently say that I knew absolutely nothing about the home-buying process. Nothing. Shannon took me through each step making sure I understood what I was doing, and never made me feel dumb for asking my incessant questions. I emailed Shannon at least once a day with a question about the process or a listing or anything else I needed answered about buying my first home. "Patient" isn't a strong enough word to describe Shannon. She is also knowledgeable, very responsive, and most importantly - she truly took the time out to understand me and what I wanted in a home.

When I went to write the contract on my condo, I met Jeff. He was equally helpful and knew his stuff. I immediately felt like he had my best interest at hand...and I had just met him! Shannon was right by my side when I closed on my home. By this time, I no longer had my real estate agent next to me, but a friend who I could trust. They are a great team, and they sincerely care about their clients.

Google was right. Shannon and Jeff are the best."
-Bonnary Lek

"Shannon and Jeff were always cheerful, friendly, and most importantly, professional in all dealings with us. They did not do only what was needed to help us sell and purchase a home, they went the extra mile with everything they did. Both the agent for our buyers and sellers seemed to be lacking but Shannon and Jeff happily picked up the slack. Their willingness and ability to do so kept both selling and purchasing from becoming bad situations. We could not recommend Shannon and Jeff highly enough and would have no hesitation in recommending their services to any of our friends or family."
-Lori Love & Richard Jenkins

"This is my 3rd home sale we have had and by far the best real estate agents we have had the pleasure of working with. Your personal attention to the little things and details are truly appreciated. You helped us at every stage from house prep to the final sale and now rent-back. We appreciate you always taking the time to answer my many questions and of course negotiating an offer that was great given such a buyers market. You are definitely in our rolodex for our next home sale or purchase we make in this area. It was a pleasure and good luck with everything!"
-Glenn & Kelly Ford

"Thank you from both of us for the wonderful service you provided during the VERY QUICK sale of our home. Not many people can offer both professionalism and knowledge with a personal touch. We felt we could call on you at anytime (and often did!) for even the most trivial concerns and we were always treated with respect and understanding. From the very professional and high end marketing you provided to the personal touches (my garage sale!) you guided us through the process as very knowledgeable friends would have. I can honestly say you went far beyond the call of duty with our sale, always there when we needed you to be. I would not hesitate to list any future properties with you and would be more than happy to direct my friends your way! Thanks again."
-Michelee & Tracy Scott

"It was a difficult decision to sell our home but Shannon & Jeff put our minds at ease with their friendly personalities and professional attitudes. We trusted their advice on pricing and advertising and within four days of listing our home we had four competitive offers! We look forward to working with Shannon & Jeff again for our future real estate needs and will continue to refer them to family and friends."
-Tandra Knight & Tye O'Hair

"Thanks for helping us in the sale of our town home (and of course for the chocolates). Your quick responses to our questions and help in sale and maintenance related matters is really appreciated by us. When we signed with you Jeff told us that the town home should sell in 1-2 months. Looking at the market, I thought he was very optimistic. But, he proved to be right. Good job guys."
-Jing Cui & Pari Tyagi

"I'm very glad to have chosen Shannon and Jeff. The buyer's agent and buyers who purchased my home did their best to make the transaction an unbearable one, but Shannon and Jeff took care of everything. They handled all the details from beginning to end and even after settlement. Not only did they take care of me in Germantown, MD, but they also cared enough to refer me to another professional RE/MAX agent in the area I was relocating to and followed up to make sure my purchase went smoothly. I highly recommend Shannon and Jeff to anyone who is selling or buying a home."
-Sam Jones

"Shannon and Jeff... Great team! You can tell that they are passionate about what they do. It shows through the way they always look out for my best interest and closing the deal."
-Elton and Oreta Cerda

"Shannon helped me buy a house I love and to sell mine--within just a few months, in an impossible market. She is terrific: responsive, knowledgeable, accommodating, and on top of everything all the time. She and Jeff are a great team. I recommend them to everyone I know who is looking to buy or sell a house."
-Kerry Strand

"Jeff and Shannon were a great help in our relocation from out of state, and we highly recommend their services. Due to a sudden job transfer, we needed to find and settle on a home very quickly. It was clear from our first conversation that Jeff and Shannon were very knowledgeable in real estate and the Montgomery County area. They understood the types of homes we were interested in, and even went the extra mile to drive us around after an ice storm so that we could find a home we liked in our short timeline. Jeff and Shannon's excellent communication made everything come together. They kept us informed, and ensured that the entire process moved forward quickly so we didn't have to worry. We were pleased with all of the advice we received and their negotiation skills during the buying process. In less than 3 weeks, we were happily in our new home. It would not have been possible without the help of Jeff and Shannon."
-Gina & Morris Uhlenbrauck

"Shannon and Jeff were great! I am a first time home buyer and they made me feel comfortable with the process every step of the way. I was always kept up to date with what was happening and they were always available to answer any questions that I had.

Thanks to both of you for making buying my first house a great experience!"
-Jon Jumento

"I would like to thank you guys for all your efforts in the sale of the property. You were very helpful and answered all my questions through out the whole process. It was absolutely a pleasure dealing with both of you.

Whatever my plans are, and if I do decide to buy another house here I will definitely go through you guys. Also I will let my friends and family know about you.

Thanks for everything."
-Charan Singh and Anugeet Kaur

"I would like to say that I received excellent service from Shannon and Jeff. They were very attentive and caring. They were also extremely knowledgeable. They were happy to address concerns with me that I was having with a realtor which was out of state. I will do business with them when the possibility presents itself again."
-C Rivera

"We are very happy with Shannon and Jeff. They listed our house and sold it in only three days. They gave excellent service and helped my family from beginning to settlement. They explained everything to us. My wife and I are very satisfied."
-Diem Hoang and Tuan Dang

"If you need smooth and peaceful real estate transaction, hire Shannon & Jeff. Having experience working with other agent in past, we really appreciate what this team of young, talented, knowledgeable and energetic agents can do for their clients. Starting from listing to the settlement, they gave us right advice at each stage of the transaction. Though it was not part of their responsibilities, they took charge of scheduling and supervising contracting jobs like painting, window replacement, carpet cleaning, etc. In the process they saved us valuable time and money. Shannon & Jeff protected our interest throughout the transaction. We will continue recommending Shannon & Jeff to our family and friends."
-Jyotin and Kalpana Shah

"You get to know people well only in difficult times. We sold our town home through Shannon & Jeff. Selling a home in a slow market, especially after years of real estate boom, is not easy. There were quite a few moments of uncertainty and despair during the entire process. But Shannon & Jeff handled the deal with poise and experience exhibiting tremendous maturity. They were able to negotiate a full price for me even in a market where it is easily taking about 6 months to sell a home. They were always available and alert. Whenever we had a question, they had details at their fingertips and, if they did not, they got back to us in a reasonable time. They made us feel that they have the desire to satisfy their customers. Overall, they have demonstrated a high degree of professionalism. We are very satisfied with their service and would definitely recommend them to anyone."
-Braja and Parna Chattaraj